How to Remove online Negative Feedback you’ve received

How and when can you remove negative feedback you’ve received online.

This is the big questions that many small business are struggling with today.

In order to remove negative feedback from online reviews you must first identify the source of the feedback.

 

Neil Licht, Privacy Internet Investigator, offers this approach as the most reliable approach.  “Online reputation management firms need investigative teams with experienced forensic investigators that will not only detect negative feedback but track it back to the source”  says Licht. “Most firms only burry them way down the search results order and do not get the comments permanently removed.  If only buried, Inevitably, these negative comments do surface again to influence folks.”

The removal process must be done as follows:.

Once identified it’s grouped into one of the following classifications: competitor, disgruntled employee, misleading or out of date information, fake or spam.

Now that you have identified the source and classification of the negative feedback, you can start tracking the complaint links and remove them from from coming up in search results on the Internet.

A complaint link can appear on a number of websites and usually ranks very well on search engines like Google, Bing and Yahoo.

Many of the complaint websites like RipOffReport.com , ComplaintsBoard.com and Yelp also rank very well due to the volume of users and feedback links attached to the complaint.

When someone searches for you and you have a complaint on one of these sites, the complaint link will most likely rank in the top Search results on leading search engines like Google, Bing, and Yahoo.

The complaint links must be removed from these sites, not just suppress which is only a temporary fix resulting in the negative feedback returning.

Honest and Reliable Online Reputation Management Companies utilize innovative products and technology to remove negative feedback from attacks  for clients but only when it is determined to be competitor driven, disgruntled employees, fake or spam.

Says Licht “A trustworthy one will not remove truthful feedback and or reviews that are the actual current representation of the client and or there business.”

• Their Investigative Team will work to remove not just suppress negative online content.
• They specialize in uncovering the source of the negative feedback.
• They will  contest the review at the source.
• Their experienced forensic investigators can detect and identify the source and remove negative articles and blogs that are determined to be misleading, fake or spam.
• Their legal advisor will send ‘cease and desist’ orders to the perpetrators of out-of- date, false, misleading and fake information. They will demand that the individuals who are responsible for these negative posts to immediately remove this information.

There’s more to it however since keeping your reputation solid is a full time job. “After they finish restoring your online image, as a trustworthy company they will protect it with 24/7 monitoring using automatic tools for alerts of what is being said about your firm from every review site, blog post, news article, forum & social media outlet on the Internet.” says Licht

To learn more about how to remove negative feedback and protect your online business reputation ask for a free consultation or call today for a confidential consultation at 1- 508-481-8567. Neil Licht

Technorati Tags: online reputation,reputation management

Clean Up Your Online Profile

October 21, 2011 BY  Neil Licht, VP Online Reputation Management for Reputation911

Your online image arrives before you do these days and makes an incredible first impression to employers, dating partners, business partners and anyone else who knows how to turn on a computer or use a mobile device.

Welcome to the digital age !

To make matters worse your online image is often created by others who might tag you on inappropriate photos, post about you on facebook or review you or your business on yelp all in an effort to tarnish your online image.

Reputation Management Products from Reputation911 like My Online Privacy will help you analyze your online profile, giving you a full report with a free online reputation score just like employers and insurance companies now use to rank and judge you.

By taking the appropriate actions Reputation911′s online image team will help you raise your online reputation score by deleting the negatives and building on the positives.  Here are just some of the areas we have recently work with clients.

• Online Dating Profiles – Searching and deleting old online dating profiles and conversations that may be hurting your online reputation score and making current profiles private or invisible to search engines.
• Facebook Accounts – Deleting or complete privacy option, only allowing access to friends and family that you add and everyone else will just see your picture, so opt for the fully-clothed shot !
• Find My Old Accounts – Searching and deleting all old accounts that may be sitting idle in cyberspace waiting for an employer or stranger to find.
• Blogger Post – Searching and removing any negative or inflammatory metion of you in a blog or micro blog post.
• Video and Photo Sharing Sites – Searching and removing racy photos and or inappropriate video content that you did not wish to have posted.
• Professional Social Networking Sites – Deleting and or completing privacy options for old or new sites you may have online.
• Private Personal  Information – Deleting and protecting your private information from where you live to your income, marital status etc.

To learn more about how to clean up your online profile you can contact Reputation911 directly at 1-866-MY-REP-911  ext 201  Neil Licht  ndlicht@reputation911.com

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Internet Business Reputation Management-Why and how to do it by Neil Licht, VP Of Online Reputation Management for Reputation911

Your online reviews are now a key element in how a buying decision is made. If left unmanaged they can drive people away from you and not to you.

So what can you do to protect your online reputation? by Neil Licht, VP Of Online Reputation Management for Reputation 911

_________________________

90% of consumers say they find online reviews a trustworthy source for product and services.

89% of consumers say online reviews have the power to make or break a buying decision.

4 out of 5 consumers have changed their minds about purchasing a recommended product or service based solely on negative information they found online.

This is up from just 67 percent of consumers who said the same in 2010 according to the new 2011 Online Influence Trend Tracker from Cone Inc.

A positive online review can do more then just make or break a customers buying decision !

Google knows that people are influenced more by what customers say than what your website says and now uses business reviews as part of its methodology in determining search rankings.

Business reviews have now become an important part of local search strategies for many businesses and why Reputation Companies like Reputation911 who can monitor online reviews in real-time are in such high demand.

Restoring, Protecting and Promoting a clients Online Image is how Reputation911 gains a competitive edge for it’s clients in this new digital age.

My Online Reviews - Business Reputation Product Highlights:

• Analyze your online business image
• See what is being said about you
• Identify online threats & opportunities
• Remove negative reviews and online threats
• Publishing positive reviews across all social media sites
• Increase site traffic
• Create a high level of  authenticity and visibility
• 24/7 real-time monitoring
• Dedicated Reputation Manager
• Guaranteed Results

Managing an effective Online Review Campaign is more then just flooding the Internet with “Business Approved” reviews that only accumulate on one or two 3rd party sites which customers are now starting to see as being Fake.

A client doing it this way may think they have a great reputation online via a single site, but then disproportionately negative reviews on all other sites still prominently show up.

That makes the Approved Site look suspicious and fake to customers. Thus, protecting and managing your online presence really needs the 24/7 attentention from a company that does nothing but that.

To learn more about how we can build an online Internet Reputation Management campaign for your business call us today for a confidential consultation Online Reputation Managers at 1-866-MY-REP-911 x201