One of the things you need to consider is not just the nature of the work you're looking to outsource, but also the volume. There will be upfront costs both for you and a selected partner, so you have to be confident that you will have enough future revenue to justify the investment. You may want to start with the type of work that is currently your highest volume, so you can use it to sort out the logistics of doing work with your partner, then expand to other work types once you have the basic workflow sorted out.
Outsourcing to India, or anywhere, can be really great and at times really frustrating too.
Following are the things that you need to look out for:
1. History of the company / individual
2. Rate the company is offering (based on your budget)
3. Experience of the outsourced vendor to accomplish the specific desired work, etc.
It is always best to follow an organized process. Following is a simple sample process you could start with .....
1. Initial discussion
2. Project requirement analysis
3. Submission of Time and Cost estimates
4. Negotiations and iterations (estimations and team members)
5. Finalization and contract
6. Introduction of Team
During the development process get involved with regular communication (phone, email, written), team meetings (internat as well as joint via video conference), and a beta testing phase. Don't just jump right into it. Contact, communicate, test, verify, and make sure your expectations are clear and met. I'd also suggest to include agreed upon penalities in any agreement in the unfortunate case of unmet deliverables or performance expectations.
Showing posts with label Small Business Outsourcing. Show all posts
Showing posts with label Small Business Outsourcing. Show all posts
Monday, September 3, 2012
Thursday, September 23, 2010
Rural America Onshore Outsourcing
Small business owners can't always handle every aspect of what they need done in-house. Or, if they need to travel, they may are sometimes forced to defer their trips. "Somethings come up at work," they say, or "This just isn't a good time to get away. Someone's got to keep an eye on the shop."
Christopher Hytry Derrington's company Rural America OnShore Outsourcing has a solution. His company not only allows businesses to outsource the work they don't want to do, but enables them to do it in a way that saves them money and headaches. Whether a business needs a single programmer or a team of IT, BPO, or marketing specialists, RAOO's American workers can help. They speak the same language, work in the same timezones. No time lost.
The trick? RAOO's associates are based in rural areas, where salaries -- and the cost of living -- are significantly lower than urban areas...and it can pass those savings along to companies who purchase its services.
With business centers in 3 states and employees in 12, RAOO is growing quickly. RAOO is the only rural-based outsourcing company whose scope is national. They are recruiting talent in 12 states now and will add another 13 to that by year's end; a presence in all 50 is the goal for the end of 2011.
So...What does this mean for the small business owner? It means if he or she needs to get work done, doesn't want to be the one constantly supervising, and doesn't want to outsource abroad, he or she can arrange for RAOO associates to do the work. Highly qualified inexpensive trained professionals allow the small business owner to sleep well at night.
Get more information at: Rural America Onshore
Christopher Hytry Derrington's company Rural America OnShore Outsourcing has a solution. His company not only allows businesses to outsource the work they don't want to do, but enables them to do it in a way that saves them money and headaches. Whether a business needs a single programmer or a team of IT, BPO, or marketing specialists, RAOO's American workers can help. They speak the same language, work in the same timezones. No time lost.
The trick? RAOO's associates are based in rural areas, where salaries -- and the cost of living -- are significantly lower than urban areas...and it can pass those savings along to companies who purchase its services.
With business centers in 3 states and employees in 12, RAOO is growing quickly. RAOO is the only rural-based outsourcing company whose scope is national. They are recruiting talent in 12 states now and will add another 13 to that by year's end; a presence in all 50 is the goal for the end of 2011.
So...What does this mean for the small business owner? It means if he or she needs to get work done, doesn't want to be the one constantly supervising, and doesn't want to outsource abroad, he or she can arrange for RAOO associates to do the work. Highly qualified inexpensive trained professionals allow the small business owner to sleep well at night.
Get more information at: Rural America Onshore
Thursday, September 16, 2010
Small Businesses Can Outsource Too
Outsourcing is not strictly limited to large corporations.
Infinit Outsourcing Inc (Infinit-O), caters to small and medium sized companies in need of outsourcing services. They are a boutique BPO that offers bespoke solutions in the areas of Social Media & Research, Finance, Finance & Accounting, Healthcare, and Customer Relationship Management Services. Infinit-O offers these services to small and medium sized businesses to allow them to be able to realize the benefits of being able to improve and grow their business, without being too costly.
If you'd like to learn more visit their website: Infinit Outsourcing Inc
Infinit Outsourcing Inc (Infinit-O), caters to small and medium sized companies in need of outsourcing services. They are a boutique BPO that offers bespoke solutions in the areas of Social Media & Research, Finance, Finance & Accounting, Healthcare, and Customer Relationship Management Services. Infinit-O offers these services to small and medium sized businesses to allow them to be able to realize the benefits of being able to improve and grow their business, without being too costly.
If you'd like to learn more visit their website: Infinit Outsourcing Inc
Monday, September 13, 2010
Small Business Outsourcing Guide
Outsourcing is not just for big businesses. Small and medium-sized companies can also reap the benefits of outsourcing. For a company that is just starting to grow, or for businesses that would like to enhance their services without going over budget, then outsourcing is one option that can be looked into. So, what would the benefits of outsourcing be?
More time to focus on key tasks/aspects of your company. Tasks such as data entry, research, customer relationship management, as well as areas in finance and recruitment, can all be outsourced now. By outsourcing some tasks, you get to focus on making your business work.
Higher return on investment. As we all know, outsourcing some tasks to another country, equates to a lesser cost, sometimes even less than half of what it would cost if you opted to hire in-house. You could potentially get twice the work done, allowing you to grow your business.
Faster turnaround time for services. While you are at home sleeping, your outsourced team could already be going through your day’s work, so that when you wake up, all the work has been done.
Increased customer satisfaction. With faster turnaround time, and better services, you’d be able to ensure that you keep your customers happy. And everyone knows happy customers make loyal customers.
Better leverage against competitors. Competition is still tough and by outsourcing, you can leave some time off to brainstorm for new ideas for your business, you can focus on gaining new clients, and you can keep that lead against your competitors.
Of course, there are also disadvantages to outsourcing, which is why outsourcing may not be just for anybody. For outsourcing to work, there must be constant and effective communication between you and your team, as well as cooperation. Some hurdles to outsourcing would be:
Security concerns. Number one for most companies, they must be able to trust their outsourcing provider, or else opt to do the work in-house.
Language barriers. Outsourcing to other countries can bring up communication concerns, whether it’s for customer services (call centers) or just correspondence with you. This is especially worrisome in outsourcing to countries where English is only a second or even third language.
Issues with control. As it is your business, of course, you would still require to have at least a modicum of control with your business, which is why some find it tough not to be involved in each and every company project.
Bad reputation. The very term outsourcing has certainly gotten a bad reputation and may rub off on your reputation as well.
As an outsourcing company with sites in the US, UK and the Philippines ..... Infinit Outsourcing would like small and medium companies to reap the benefits above, without the disadvantages, or at least minimize them. Being one of only a few ISO certified outsourcing companies for Information Security Management System and Quality Management System in the region, they take pride in ensuring that your data will not be compromised. Also as their outsourcing site is in the Philippines, language barriers are minimized as English is recognized as one of the official languages with almost all of the Filipino population speaking it.
As an outsourcing partner, Infinit-O makes sure that there are always clear lines of communications between them and you. As your virtual team, they help by listening to your needs and delivering the results while keeping as much of the control with you. They also value your image, and keep all contracts confidential according to your wishes.
For more information go to: Infinit Outsourcing
More time to focus on key tasks/aspects of your company. Tasks such as data entry, research, customer relationship management, as well as areas in finance and recruitment, can all be outsourced now. By outsourcing some tasks, you get to focus on making your business work.
Higher return on investment. As we all know, outsourcing some tasks to another country, equates to a lesser cost, sometimes even less than half of what it would cost if you opted to hire in-house. You could potentially get twice the work done, allowing you to grow your business.
Faster turnaround time for services. While you are at home sleeping, your outsourced team could already be going through your day’s work, so that when you wake up, all the work has been done.
Increased customer satisfaction. With faster turnaround time, and better services, you’d be able to ensure that you keep your customers happy. And everyone knows happy customers make loyal customers.
Better leverage against competitors. Competition is still tough and by outsourcing, you can leave some time off to brainstorm for new ideas for your business, you can focus on gaining new clients, and you can keep that lead against your competitors.
Of course, there are also disadvantages to outsourcing, which is why outsourcing may not be just for anybody. For outsourcing to work, there must be constant and effective communication between you and your team, as well as cooperation. Some hurdles to outsourcing would be:
Security concerns. Number one for most companies, they must be able to trust their outsourcing provider, or else opt to do the work in-house.
Language barriers. Outsourcing to other countries can bring up communication concerns, whether it’s for customer services (call centers) or just correspondence with you. This is especially worrisome in outsourcing to countries where English is only a second or even third language.
Issues with control. As it is your business, of course, you would still require to have at least a modicum of control with your business, which is why some find it tough not to be involved in each and every company project.
Bad reputation. The very term outsourcing has certainly gotten a bad reputation and may rub off on your reputation as well.
As an outsourcing company with sites in the US, UK and the Philippines ..... Infinit Outsourcing would like small and medium companies to reap the benefits above, without the disadvantages, or at least minimize them. Being one of only a few ISO certified outsourcing companies for Information Security Management System and Quality Management System in the region, they take pride in ensuring that your data will not be compromised. Also as their outsourcing site is in the Philippines, language barriers are minimized as English is recognized as one of the official languages with almost all of the Filipino population speaking it.
As an outsourcing partner, Infinit-O makes sure that there are always clear lines of communications between them and you. As your virtual team, they help by listening to your needs and delivering the results while keeping as much of the control with you. They also value your image, and keep all contracts confidential according to your wishes.
For more information go to: Infinit Outsourcing
Thursday, July 22, 2010
What Tasks Should A Small Business Outsource?
I've seen many small businesses who try to start-up/build their business and think that they can (and should) do everything themselves. Before getting into business, you need to have a business plan and a financial strategy in place ….. and you should always recognize that the most important thing is building relationships, sales, and growth.
Your time is most valuable in those areas, so ideally you have to be prepared to focus on that, and leave the other stuff to experts. Build this into your business plan - have the financial plan to get a good bookkeeper, get a good computer guy, get a good marketing resource, etc. At first, this won't be expensive as you have limited work at the beginning, but it will then be in place so that you don't have to worry about it. You can focus on the important things, which are far more valuable to you.
Too many times I see businesses who can't grow because they're focused on doing the wrong things (and doing them poorly at that), rather than getting someone to help.
You may even outsource a few of the things that you know you could do yourself, but don't want to waste time on. This could be anything you have a particular skill at …. such as web design and branding. But it doesn’t matter. If it has the potential to distract from what you should focus your time and attention on (directly building your clientele, sales, and business growth) …. Then pay someone to do it for you.
It just makes business sense.
Your time is most valuable in those areas, so ideally you have to be prepared to focus on that, and leave the other stuff to experts. Build this into your business plan - have the financial plan to get a good bookkeeper, get a good computer guy, get a good marketing resource, etc. At first, this won't be expensive as you have limited work at the beginning, but it will then be in place so that you don't have to worry about it. You can focus on the important things, which are far more valuable to you.
Too many times I see businesses who can't grow because they're focused on doing the wrong things (and doing them poorly at that), rather than getting someone to help.
You may even outsource a few of the things that you know you could do yourself, but don't want to waste time on. This could be anything you have a particular skill at …. such as web design and branding. But it doesn’t matter. If it has the potential to distract from what you should focus your time and attention on (directly building your clientele, sales, and business growth) …. Then pay someone to do it for you.
It just makes business sense.
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